Please read these Terms of Use carefully. They are a binding contract between you and 7Analytica Information Intelligence Pvt Ltd. In particular, see section 9 (what the Service is and is not), section 10 (no professional advice), section 23 (limits on our liability), section 24 (your indemnity) and section 30 (arbitration and a waiver of class proceedings).
If you do not agree to these Terms, do not create an account and do not use the Service.
§ 1Acceptance and changes
- 1.1
These Terms of Use (the “Terms”) form a binding agreement between you and 7Analytica Information Intelligence Pvt Ltd, a company incorporated under the Companies Act, 2013 (“7Analytica”, “we”, “us” or “our”).
- 1.2
The Terms govern your access to and use of the 7Analytica websites, applications, application programming interfaces, documentation, dispatches, scores, reports, tools and related services (together, the “Service”). They apply from the earliest of the time you create an account, tick the consent box, or first access or use the Service.
- 1.3
By creating an account, by ticking the consent box, or by accessing or using the Service, you confirm that you have read and understood these Terms and the Privacy Notice, that you agree to be bound by them, and that you have authority to do so. If you do not agree, you must not access or use the Service.
- 1.4
If you accept these Terms on behalf of a company or other entity, you represent and warrant that you are authorised to bind that entity, and “you” includes that entity and its authorised users.
- 1.5
We may revise these Terms from time to time, for example to reflect changes to the Service, to the law or to our practices. We will publish the revised Terms in the Service with a new version number and effective date and, where a change is material, give you reasonable advance notice by email or in the Service. A material change takes effect no earlier than thirty (30) days after notice, unless a shorter period is required by law or by a change to the Service that cannot reasonably be delayed.
- 1.6
Your continued use of the Service after the effective date of a revision is acceptance of the revised Terms. If you do not agree to a revision, you must stop using the Service and may close your account under section 21.
- 1.7
These Terms are an electronic record under the Information Technology Act, 2000 and the rules made under it, and are generated by a computer system. They do not require any physical, electronic or digital signature.
- 1.8
Additional terms that we present to you, such as order forms, beta programme terms or policies referenced in the Service, form part of these Terms. If there is a conflict, the additional terms prevail for their subject matter.
§ 2Definitions and interpretation
- 2.1
In these Terms, unless the context requires otherwise:
- (a)“Account” means the account you create to access the Service;
- (b)“Affiliate” means any entity that controls, is controlled by or is under common control with a party, where control means ownership of more than fifty per cent (50%) of voting rights or the power to direct management and policies;
- (c)“Applicable Law” means all laws, statutes, regulations, rules, orders, directions and binding guidance that apply to a party or to the Service, including the laws of India;
- (d)“Beta Features” means any feature, module, dataset or version of the Service that we identify as beta, preview, pilot, early access, experimental or sample;
- (e)“Confidential Information” has the meaning given in section 17;
- (f)“Content” means text, data, scores, dispatches, summaries, graphics, charts, software and other material made available through the Service;
- (g)“Generated Content” means any output of the Service produced in whole or in part by automated means, including scores, classifications, summaries, translations, rankings, alerts and answers from the agent;
- (h)“Intellectual Property Rights” means patents, copyright, database rights, trade marks, service marks, trade names, design rights, rights in software, know-how, trade secrets, moral rights and all other proprietary rights, registered or unregistered, anywhere in the world;
- (i)“Privacy Notice” means our Privacy Notice as published in the Service and updated from time to time;
- (j)“Sources” means news reports, articles, datasets, filings, statements, images and other third-party material that the Service collects, indexes, analyses, cites or links to; and
- (k)“User Content” means notes, highlights, annotations, dossiers, watchlists, alert rules, preferences, prompts, feedback and other material that you submit, create or store in the Service.
- 2.2
In these Terms: headings are for convenience only; the singular includes the plural and the reverse; “including” means “including without limitation”; a reference to a statute includes it as amended or re-enacted; “writing” includes email; and no rule of construction applies to the disadvantage of a party because that party drafted a provision.
- 2.3
If there is a conflict between these Terms and the Privacy Notice concerning personal data, the Privacy Notice prevails on that subject.
§ 3Eligibility and business use
- 3.1
The Service is intended for business, professional and institutional use. You must be at least eighteen (18) years old and have the legal capacity to enter into a binding contract under the Indian Contract Act, 1872 and the law of the place where you live or work. We do not offer the Service to anyone under eighteen.
- 3.2
By using the Service you represent and warrant that:
- (a)the information you give us is accurate, current and complete;
- (b)you are not barred from receiving the Service under Applicable Law;
- (c)you are not located in, organised under the laws of, or ordinarily resident in a country or territory subject to comprehensive sanctions, and are not on a restricted-party list described in section 19; and
- (d)you will use the Service only for lawful business, professional, research or institutional purposes, and not as a consumer for personal, family or household purposes.
- 3.3
Where Applicable Law gives you rights as a consumer that cannot lawfully be excluded, nothing in these Terms removes those rights. The Service is nevertheless not designed for, marketed to or priced for consumers.
- 3.4
You are responsible for ensuring that your use of the Service, and of anything you derive from it, complies with the laws, regulations and policies (including employer and professional policies) that apply to you. The Service is made available from India. We make no representation that it is appropriate or available for use elsewhere.
- 3.5
We may ask you to verify your identity, age, employer or authority at any time, and may refuse or withdraw access where we are not satisfied.
§ 4Accounts and security
- 4.1
You must create an Account to use most of the Service. You may register with an email address and password, or through a third-party sign-in such as Google or Microsoft (see section 18). Some areas may be offered without an Account on a guest basis. The guest basis may be limited, temporary and subject to these Terms.
- 4.2
You must provide accurate registration information, including your full name, age and a working email address, and keep it up to date. You must not create an Account using a false identity, or on behalf of someone else without authority, and must not create more than one Account without our written consent. We may require you to verify your email address before we activate your Account.
- 4.3
You are responsible for all activity under your Account. You must keep your credentials confidential, use a strong and unique password, not share your Account and not permit anyone else to use it. Your Account is personal to you or, for an entity, to its designated users.
- 4.4
Tell us immediately at bhuvanchandra@7analytica.com if you know or suspect unauthorised access to or use of your Account, or any other breach of security. We are not liable for loss arising from unauthorised use of your Account where you have not complied with this section 4.
- 4.5
We may require you to change credentials, enable additional verification or re-authenticate, and may disable credentials that we reasonably believe are compromised.
- 4.6
Sessions may expire automatically. We do not guarantee that information held only in your browser session will persist.
§ 5Licence and restrictions
- 5.1
Subject to these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence, for the life of your Account, to access and use the Service for your own internal business purposes.
- 5.2
All rights not expressly granted are reserved. The Service is licensed, not sold. No licence is granted to any source code, models, prompts, scoring methods, weights, taxonomies or datasets except as expressly stated.
- 5.3
Except to the extent that Applicable Law expressly permits despite this restriction, you must not, and must not permit anyone else to:
- (a)copy, modify, translate, adapt or create derivative works of the Service or Content;
- (b)reverse engineer, decompile, disassemble or otherwise attempt to derive source code, algorithms, scoring methods, model weights, prompts or structure of the Service;
- (c)sell, resell, rent, lease, sublicense, distribute, publish, syndicate or make the Service or Content available to third parties, or use either to build a product or service that competes with the Service;
- (d)scrape, crawl, harvest, bulk download or systematically extract Content or data by automated means, other than through an interface and within the limits we expressly provide;
- (e)use the Service or Content to train, fine-tune, evaluate or benchmark any machine-learning or artificial-intelligence model, or to create a dataset, index or database;
- (f)remove, obscure or alter any proprietary, attribution, registry, confidentiality or legal notice;
- (g)frame or mirror the Service, or present Content in a way that suggests it was created or endorsed by someone other than us;
- (h)access the Service to monitor its availability, performance or functionality for benchmarking or competitive purposes; or
- (i)circumvent, disable or interfere with any security, rate-limiting, access-control or usage-measurement feature.
- 5.4
Content is provided for your internal use. You may quote limited extracts of Content in your own internal reports and in external work product, with clear attribution to 7Analytica and the registry identifier, date and time of the record, provided that you do not present a score or classification as a statement of fact or as a finding about any person or entity (see section 9).
- 5.5
We may monitor use of the Service to enforce these Terms, to protect the Service and to improve it, in accordance with the Privacy Notice.
- 5.6
The Service may include open-source software that is licensed to you under its own licence terms, which prevail over these Terms for that software to the extent they conflict.
§ 6Acceptable use and prohibited conduct
- 6.1
You must use the Service lawfully, responsibly and in accordance with these Terms. You must not, and must not help anyone else to:
- (a)violate Applicable Law, including laws on defamation, privacy, data protection, harassment, hate speech, computer misuse, export control and sanctions;
- (b)upload, post, transmit or store any material that is unlawful, defamatory, obscene, pornographic, invasive of another person’s privacy, hateful, or racially or ethnically objectionable, that harasses or threatens, or that promotes violence, terrorism or self-harm;
- (c)publish or host material that belongs to another person and that you have no right to, or that infringes any patent, trade mark, copyright or other proprietary right;
- (d)deceive or mislead a recipient about the origin of a message, impersonate any person or entity, or falsely state or imply an affiliation;
- (e)threaten the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states or public order, incite the commission of any cognisable offence, or prevent the investigation of any offence;
- (f)introduce viruses, malware, ransomware or other harmful code, or interfere with or disrupt the Service, its servers or networks;
- (g)probe, scan or test the vulnerability of the Service, or breach or circumvent authentication or security measures, except as permitted by section 20;
- (h)attempt to gain unauthorised access to the Service, to other Accounts, systems or networks, or to Content or data you are not entitled to see;
- (i)overload or place an unreasonable burden on the Service, including by exceeding rate limits or by automated or bot access that we have not expressly permitted;
- (j)use the Service to profile, track, surveil, dox, harass or target any individual, or to facilitate unlawful surveillance, censorship or persecution;
- (k)use the Service or its outputs to make automated decisions that produce legal or similarly significant effects on any individual;
- (l)use the Service in connection with weapons of mass destruction, with the development of military or intelligence capabilities for any sanctioned party, or in any way that contravenes section 19; or
- (m)encourage, enable or assist any other person to do any of the above.
- 6.2
To the extent that we act as an intermediary under the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, this section is our notice to you of the categories of content that you must not host, display, upload, modify, publish, transmit, store, update or share. We may remove or disable access to such content, and take the other steps described in these Terms, in accordance with Applicable Law.
- 6.3
We may investigate suspected violations, cooperate with law-enforcement and regulatory authorities, and disclose information as required or permitted by law.
- 6.4
We are not obliged to monitor User Content, but we may do so, and may remove or restrict it where we consider it necessary.
§ 7User content
- 7.1
You retain ownership of your User Content. Nothing in these Terms transfers ownership of your User Content to us.
- 7.2
You grant us a worldwide, non-exclusive, royalty-free, fully paid, transferable licence, which we may sublicense to our Affiliates and service providers, to host, store, reproduce, process, adapt, display, transmit and otherwise use your User Content solely to operate, secure, support and improve the Service for you, to comply with law and to enforce these Terms. Where you include User Content in an export or dossier that you choose to share, you also grant the recipients the access that you configure.
- 7.3
We will not use your User Content to train general-purpose machine-learning models for third parties. We may use aggregated and de-identified usage data derived from the Service to measure and improve it, in accordance with the Privacy Notice.
- 7.4
You are solely responsible for your User Content and for the consequences of creating, sharing or publishing it. You represent and warrant that you have all rights, licences, consents and permissions needed to submit it and to grant the licence above; that it does not infringe or violate any right of any person; that it complies with these Terms and Applicable Law; and that, if it contains personal data of others, you have a lawful basis to process it and to provide it to us.
- 7.5
The Service does not verify User Content. Notes, highlights and dossiers reflect your views, not ours. You must not present User Content as if it were endorsed by, written by or verified by 7Analytica.
- 7.6
We may delete, disable or refuse to host User Content that violates these Terms or Applicable Law, or that we are required to remove by law or by order, and may retain copies as required by law. We are not responsible for any loss of User Content, and you are responsible for keeping your own copies.
- 7.7
When your Account is closed we will delete or anonymise your User Content in accordance with the Privacy Notice, subject to legal retention requirements and backup cycles.
§ 8Third-party sources, aggregation and links
- 8.1
The Service aggregates, indexes, analyses and links to Sources created, published and owned by third parties. Sources are not our statements. We do not author, edit, verify, control or endorse Sources, and we are not responsible or liable for them, for their accuracy, completeness, legality, timeliness or availability, or for the views they express.
- 8.2
The inclusion, ordering, scoring, labelling or omission of a Source does not imply that we endorse, sponsor, approve of or are affiliated with its author, publisher or owner, or that the Source is reliable, unreliable, biased or unbiased in any absolute sense.
- 8.3
The Service may display short excerpts, headlines, metadata and summaries of Sources for the purposes of analysis, commentary, criticism and research, with attribution and a link to the original where practicable. The original owner retains all rights in the Source. You must obtain any licence you need from the owner before reusing a Source beyond the use that Applicable Law permits.
- 8.4
Links to third-party websites, services or resources are provided for convenience. We have no control over them, are not responsible for their content, security or privacy practices, and you access them at your own risk and subject to their terms.
- 8.5
Sources may contain names of, statements about or allegations concerning persons and entities. Those statements are made by the Sources. The Service reports what a Source says and does not assert that it is true. If you believe that a Source is inaccurate or unlawful you should contact its publisher. You may also contact us under section 32, and we will consider requests in accordance with Applicable Law.
- 8.6
Source availability, licensing and coverage change over time. We may add, remove or restrict Sources at any time, including to comply with a licence, a takedown request or law.
§ 9Nature of 7Analytica
- 9.1
7Analytica is a calibration engine, not a truth machine. The Service collects Sources, measures observable properties of the reporting (for example wording, framing, attribution, corroboration, provenance and change over time) and presents those measurements with the evidence behind them, so that you can judge for yourself.
- 9.2
Scores, rankings, ratings, flags, labels, tiers, classifications, stamps, traces and similar outputs (“Scores”) are automated estimates produced by models and rules that have limitations and that we may change. A Score describes a property of reporting at a point in time, on a stated scale, according to a stated method. It is not a verdict, a finding, a conclusion, a determination of truth or falsity, a prediction or a recommendation.
- 9.3
Scores and Content are not, and must not be construed or represented as, statements of fact about any person, company, organisation, government, group or other entity. They do not assert or imply wrongdoing, guilt, liability, bias, dishonesty, incompetence, criminality, hostile intent or any other characteristic of any identified person or entity. The Service does not name or designate actors as responsible for any event. Where an actor is named in Content, it is because a Source names it.
- 9.4
You must verify anything that matters to a decision against the underlying Sources and other independent evidence before you rely on it, and you must not republish a Score or classification in a way that presents it as a statement of fact about any person or entity.
- 9.5
The Service is a tool to assist human judgment. You remain solely responsible for your interpretation of the Service, for decisions you make and for the use of any output.
- 9.6
Methods, scales, models and thresholds evolve. Where practicable we describe them in the Service. Historic Scores may be recalculated, and results may differ between runs, views and versions.
§ 10No professional advice
- 10.1
The Service provides information for general research and situational awareness only. It does not constitute, and is not a substitute for, legal, financial, investment, tax, accounting, insurance, security, risk, compliance, regulatory, medical, diplomatic or other professional advice, nor an offer, solicitation or recommendation to buy, sell or hold any instrument, to enter into any transaction or to take any action.
- 10.2
We are not a registered investment adviser, research analyst, broker, credit rating agency, intelligence agency, security consultant or law firm, and we do not act in any fiduciary or advisory capacity towards you.
- 10.3
You should take independent professional advice suited to your circumstances before acting on information from the Service. You assume all risk for decisions made with or because of the Service, including decisions about personnel safety, travel, operations, investments, contracts, supply chains, compliance and public statements.
- 10.4
The Service is not designed for emergency, life-safety, crisis-response or real-time operational use, and must not be the sole basis for any protective or security action.
§ 11Automated and generated content
- 11.1
The Service uses automated processing, including statistical, rule-based and machine-learning techniques and large language models, to collect, translate, classify, summarise, score and answer questions. Generated Content is produced automatically and is not reviewed by a person before you see it, unless we say otherwise.
- 11.2
Generated Content may be incomplete, out of date, inaccurate, misleading or biased, may omit relevant context, may misattribute or misinterpret a Source, may differ if you ask again, and may include errors that appear plausible. Check the underlying Sources that the Service links to.
- 11.3
You are responsible for reviewing Generated Content before you use, rely on, share or publish it, and for disclosing, where law, contract or professional standards require it, that it was generated or assisted by automated means.
- 11.4
Subject to section 15 and Applicable Law, as between you and us you may use Generated Content that we provide to you for your internal business purposes. We make no warranty that Generated Content is original, non-infringing or capable of protection, and Generated Content may be similar to content provided to other users.
- 11.5
We do not use automated means to take decisions about you that produce legal or similarly significant effects, as described in the Privacy Notice.
- 11.6
Do not enter into the agent or any other generative feature information that you are not entitled to disclose, that is subject to legal privilege, or that is sensitive personal data, a secret or a credential.
§ 12Accuracy, completeness, beta and sample data
- 12.1
Although we take care in building the Service, Content, Sources and Generated Content may be inaccurate, incomplete, delayed, duplicated, mis-ordered, mistranslated, truncated or unavailable, and time stamps, locations, figures and attributions may be wrong. We do not warrant that any of it is accurate, complete, current, reliable, non-infringing or fit for any purpose.
- 12.2
Some parts of the Service, including Beta Features, may display sample, illustrative, simulated, historical or mock data, which we identify as such where practicable. Sample data is not real reporting and does not refer to real events or persons unless stated. It must not be relied on or republished as real.
- 12.3
Registry identifiers, editions, dates and times are provided for reference. Times are shown in the time zone of your device, or the one you choose in Settings, unless stated.
- 12.4
If you find an error, tell us at bhuvanchandra@7analytica.com. We may, but are not obliged to, correct it.
§ 13Availability, beta and changes to 7Analytica
- 13.1
We aim to keep the Service available but do not promise uninterrupted, timely, secure or error-free operation. The Service may be unavailable or degraded because of maintenance, updates, failures of third-party infrastructure, security incidents, events beyond our reasonable control, or changes we make.
- 13.2
We may add, change, suspend, limit or discontinue any part of the Service, including Beta Features, Sources, features, interfaces, limits, scoring methods and integrations, at any time, with or without notice. Where we discontinue a paid feature we will give reasonable notice and, where law or contract requires, a pro-rata refund of prepaid fees for the unused period.
- 13.3
Beta Features are provided for evaluation, as is and as available. They may be withdrawn at any time, may not meet the standards of the general Service, may contain errors and may be subject to additional terms that we provide. Do not rely on Beta Features for production or critical use.
- 13.4
No service levels, support commitments or data-retention commitments apply unless agreed in a signed writing.
- 13.5
We may set or change usage limits, such as numbers of requests, exports, alerts, dossiers, storage or concurrent sessions.
§ 14Fees
- 14.1
We may currently make some or all of the Service available without charge during the beta period. We may introduce fees or paid plans in the future. If we do, we will tell you the fees, billing cycle, taxes and payment terms in advance, and you will not be charged for a paid plan unless you accept it.
- 14.2
Paid plans, when offered, are subject to the additional commercial terms shown at purchase. Unless stated otherwise, fees are quoted in Indian rupees (or the currency stated), exclude taxes such as goods and services tax (which you must pay in addition at the prevailing rate), are payable in advance, and are non-refundable except as required by law or expressly stated.
- 14.3
Payments may be processed by third-party payment processors on their own terms. We do not store full payment-card details.
- 14.4
You are responsible for any withholding and other taxes applicable to you and, unless the law requires otherwise, payments must be made without set-off or deduction.
- 14.5
We may suspend the Service for non-payment after reasonable notice, and may change fees for future periods on thirty (30) days’ notice.
§ 15Intellectual property and trademarks
- 15.1
As between you and us, we and our licensors own all Intellectual Property Rights in and to the Service and the Content (excluding Sources and your User Content), including the software, models, scoring methods, interface, design, layouts, registry and numbering systems, taxonomies, compilations, the selection and arrangement of Content, the trace and signal marks, and the 7Analytica name and logo.
- 15.2
“7Analytica”, the 7Analytica logo, the signal trace and related names, logos, product and service names, designs and slogans are trade marks of ours or of our licensors (the “Marks”). You may not use the Marks without our prior written permission, except to refer to the Service accurately. All goodwill arising from use of the Marks benefits us.
- 15.3
Third-party names, logos and trade marks, including those of Google and Microsoft, belong to their owners and are used for identification only. Their use does not imply endorsement or affiliation.
- 15.4
Sources remain the property of their owners. We claim no ownership of Sources.
- 15.5
We respect Intellectual Property Rights and expect you to do the same. See section 32 for how to notify us of suspected infringement.
§ 16Feedback
- 16.1
If you give us suggestions, ideas, comments, corrections, feature requests or other feedback (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid, transferable and sublicensable licence to use, modify, commercialise and otherwise exploit the Feedback without restriction or attribution, and without any obligation to you.
- 16.2
Feedback is not your Confidential Information. You must not give us Feedback that you know is subject to third-party rights or restrictions. We are free to develop products and services that are similar to your Feedback.
§ 17Confidentiality
- 17.1
“Confidential Information” means non-public information that one party (the “Discloser”) makes available to the other (the “Recipient”) in connection with the Service and that is marked confidential or that a reasonable person would understand to be confidential. For us it includes non-public features, scoring methods, models, roadmaps, performance data, pricing, security information and Beta Features. For you it includes your User Content and non-public business information. It excludes information that is or becomes public without breach, that was lawfully known to or independently developed by the Recipient without use of the Discloser’s information, or that is lawfully received from a third party without restriction.
- 17.2
The Recipient must use the Discloser’s Confidential Information only to exercise its rights and perform its obligations under these Terms, must protect it with at least reasonable care, and must not disclose it except to its personnel, Affiliates, advisers and service providers who need to know it and who are bound by equivalent duties.
- 17.3
The Recipient may disclose Confidential Information where required by law, regulation, court order or a competent authority, after (where lawful) giving the Discloser prompt notice so that it may seek protection.
- 17.4
These obligations continue for five (5) years after the end of your use of the Service, and for as long as any trade secret remains a trade secret.
- 17.5
Non-public information about Beta Features, including screenshots and performance, must not be published without our written consent.
§ 18Third-party services and single sign-on
- 18.1
The Service may let you sign in with, or connect to, third-party services such as Google and Microsoft (“Third-Party Services”). Your use of a Third-Party Service is governed by that provider’s own terms and privacy policy, not by these Terms, and we do not control and are not responsible for it.
- 18.2
If you sign in with a provider, you authorise us to receive from it the profile information you permit, such as your name, email address and profile identifier, and to create or link an Account with it. We do not receive or store your password for that provider. You can revoke our access in your provider’s settings, which may prevent you from signing in.
- 18.3
Third-Party Services are provided as is. We are not liable for their availability, security, accuracy or changes, or for any loss arising from your use of them or from the sharing of information at your direction.
- 18.4
We may integrate service providers, for example for hosting, email, analytics and payments, to operate the Service. These providers act on our behalf or as independent controllers, as described in the Privacy Notice.
- 18.5
You must not use a Third-Party Service in a way that breaches its terms, and you must ensure that you are entitled to link the account you use to the Service.
§ 19Export control, sanctions and anti-corruption
- 19.1
You must comply with all export control, import, economic sanctions, anti-boycott and trade laws that apply to you and to the Service, including those of India, the United Nations, the European Union, the United Kingdom and the United States (“Trade Laws”).
- 19.2
You represent and warrant that you and your users:
- (a)are not named on, and are not owned or controlled by or acting for a person named on, any list of sanctioned or restricted parties maintained by the United Nations, India, the European Union, the United Kingdom, the United States or any other relevant authority;
- (b)are not located in, and will not access the Service from, a country or territory that is subject to comprehensive sanctions or embargo; and
- (c)will not use the Service for any end use or end user prohibited by Trade Laws.
- 19.3
You must comply with all applicable anti-bribery and anti-corruption laws, including the Prevention of Corruption Act, 1988, the United States Foreign Corrupt Practices Act of 1977 and the United Kingdom Bribery Act 2010. You must not offer, promise, give, request or accept any improper payment or advantage in connection with the Service.
- 19.4
You must comply with applicable anti-money-laundering and counter-terrorist-financing laws, and must not use the Service to facilitate any breach of them.
- 19.5
We may suspend or terminate access immediately, without liability, if we reasonably believe that you are in breach of this section 19 or that continuing would expose us to legal or regulatory risk.
§ 20Security and vulnerability reporting
- 20.1
We use reasonable technical and organisational measures to protect the Service, described further in the Privacy Notice. No system is completely secure, and we do not guarantee that the Service or your data will be free from unauthorised access, loss or alteration.
- 20.2
You must use the Service with appropriate security measures of your own, including up-to-date devices, secure networks and protection of credentials.
- 20.3
If you discover a security vulnerability in the Service, please report it promptly and privately to bhuvanchandra@7analytica.com, with enough detail for us to reproduce it. Do not disclose it publicly until we have had a reasonable opportunity to fix it.
- 20.4
If you act in good faith, make every effort to avoid harm, privacy violations and service disruption, access only what is necessary to demonstrate the issue, do not exfiltrate or retain data, and follow this section, we will not initiate legal action against you for the research you report, subject to Applicable Law. This section does not authorise social engineering, denial-of-service attacks, physical attacks, testing of third-party systems or access to other users’ data.
- 20.5
We may share information about incidents with affected persons, regulators and law-enforcement authorities where required or appropriate, including by reporting to the Indian Computer Emergency Response Team (CERT-In).
§ 21Suspension and termination
- 21.1
You may stop using the Service and close your Account at any time, through the Service or by writing to us.
- 21.2
We may suspend or restrict your access immediately, with or without notice, if we reasonably believe that you have breached these Terms, that your use poses a security or legal risk, that your Account is inactive, or that we are required to do so by law, order or a competent authority.
- 21.3
We may terminate your Account and these Terms on thirty (30) days’ notice for any reason, or immediately for material or repeated breach, unlawful conduct or non-payment. We may also discontinue the Service generally.
- 21.4
On termination your licence ends, you must stop using the Service, and we may delete your Account and User Content after a reasonable period in accordance with the Privacy Notice. Where you have paid in advance and we terminate without cause, we will refund the pro-rata amount for the unused period.
- 21.5
Provisions that by their nature should survive termination will survive, including sections 5 (restrictions), 7, 9 to 12, 15 to 17, 22 to 24, 27, 29, 30 and 31.
§ 22Disclaimer of warranties
- 22.1
To the fullest extent permitted by Applicable Law, the Service, the Content, the Sources, the Scores and the Generated Content are provided “as is” and “as available”, with all faults, without warranty of any kind, whether express, implied, statutory or otherwise.
- 22.2
We disclaim all warranties, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement, accuracy, completeness, timeliness and reliability, and any warranty arising from course of dealing, usage or trade practice.
- 22.3
We do not warrant that the Service will meet your requirements, or be uninterrupted, timely, secure or error-free; that defects will be corrected; that the Service or its servers are free of harmful components; or that any Score, result or Generated Content will be accurate or reliable.
- 22.4
No advice or information, oral or written, obtained from us or through the Service creates any warranty that is not expressly stated in these Terms.
- 22.5
Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions the exclusions apply to the fullest extent permitted by law.
§ 23Limitation and exclusion of liability
- 23.1
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Applicable Law, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence to the extent that Applicable Law does not permit its exclusion. The rest of this section applies only to the extent that Applicable Law permits.
- 23.2
To the fullest extent permitted by Applicable Law, we, our Affiliates, and our and their directors, officers, employees, agents, licensors and suppliers will not be liable to you or to anyone claiming through you, whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise, for any:
- (a)indirect, incidental, special, consequential, exemplary or punitive loss or damage;
- (b)loss of profit, revenue, business, contracts, goodwill, anticipated savings, opportunity, reputation or data;
- (c)loss or damage arising from your reliance on, or use of, the Service, Content, Sources, Scores or Generated Content, including any decision, investment, transaction, publication, statement, operational or security action made or taken on the basis of them;
- (d)loss or damage arising from inaccuracy, incompleteness, delay, interruption, unavailability, error, bias or omission in the Service, the Sources or Generated Content;
- (e)loss or damage arising from Sources, Third-Party Services, links, or the acts or omissions of third parties, including any allegation, statement or claim made in a Source; or
- (f)loss or damage arising from unauthorised access to your Account, or from any event outside our reasonable control,
in each case even if we have been advised of the possibility of that loss, and even if a remedy fails of its essential purpose.
- 23.3
Our total aggregate liability arising out of or in connection with the Service and these Terms, for all claims, whether in contract, tort (including negligence), breach of statutory duty or otherwise, will not exceed the greater of (a) the total fees that you paid to us for the Service in the twelve (12) months immediately before the event first giving rise to liability and (b) INR 10,000 (ten thousand Indian rupees) [TODO(legal): confirm aggregate cap].
- 23.4
The limits in this section apply to all claims in aggregate, not per claim, and multiple claims do not enlarge them.
- 23.5
You acknowledge that the Service is provided free of charge or at a low charge during the beta period, that the exclusions and limitations in these Terms reflect a reasonable allocation of risk, and that we would not make the Service available without them.
- 23.6
These limits also protect our directors, officers, employees and agents, who may enforce this section. Each limitation applies separately, and if one is held unenforceable the others remain in effect.
§ 24Indemnification
- 24.1
You will defend, indemnify and hold harmless 7Analytica, its Affiliates, and their directors, officers, employees, agents, licensors and suppliers (the “Indemnified Parties”) from and against all claims, demands, actions, proceedings, losses, liabilities, damages, penalties, fines, judgments, settlements, costs and expenses (including reasonable legal and expert fees) arising out of or relating to:
- (a)your use of or access to the Service, or any use of your Account;
- (b)your User Content, including any claim that it infringes or violates a right of a third party or any law;
- (c)your breach of these Terms, of Applicable Law or of the rights of any third party;
- (d)any publication, statement, decision, advice or action by you or on your behalf based on or derived from the Service, Content, Scores or Generated Content, including any claim by a person or entity that a statement you made about them is false, defamatory or unlawful; or
- (e)any dispute between you and a third party, including your employer, clients or customers.
- 24.2
We will give you prompt notice of a claim (a failure to do so relieves you only to the extent that you are prejudiced) and reasonable cooperation at your cost. You will not settle any claim that imposes an obligation or admission on an Indemnified Party without our written consent. We may assume exclusive control of the defence and settlement of any matter at our expense, without relieving you of your obligations.
- 24.3
You will reimburse defence costs as they are incurred. Your obligations under this section survive termination.
§ 25Force majeure
- 25.1
We are not liable for any failure or delay in performing our obligations that is caused by events beyond our reasonable control, including acts of God, flood, fire, earthquake, epidemic or pandemic, war, hostilities, terrorism, civil disturbance, strike or industrial action, government action, change of law, embargo, sanctions, power failure, internet, telecommunications or cloud-infrastructure failure, denial-of-service or other cyber-attack, failure of Sources or Third-Party Services, or a governmental order or direction requiring blocking or restriction.
- 25.2
The affected party will use reasonable efforts to resume performance. If the event continues for more than sixty (60) days, either party may terminate on written notice.
§ 26Privacy and personal data
- 26.1
Our Privacy Notice explains how we handle personal data. By using the Service you acknowledge that you have read it.
- 26.2
If you submit personal data of other people to the Service, for example in notes or dossiers, you are responsible for having a lawful basis, for giving any required notices, and for complying with data protection law, including the Digital Personal Data Protection Act, 2023, the General Data Protection Regulation (EU) 2016/679 and the UK GDPR, as applicable. Do not submit sensitive personal data, health data, government identifiers or data about children unless the Service expressly invites you to, and then only as the law permits.
- 26.3
Where we process such personal data on your behalf as a processor, the parties will enter into a data processing agreement on request [TODO(legal): attach or link the DPA template], and that agreement prevails over this section for that processing.
§ 27Notices and electronic communications
- 27.1
You consent to receive communications from us electronically: by email to the address on your Account, by notice in the Service, or by posting on our website. Electronic communications satisfy any legal requirement that communications be in writing.
- 27.2
Notices to you are deemed received twenty-four (24) hours after the email is sent (unless we are told that it has not been delivered), or when posted in the Service or on the website.
- 27.3
Notices to us must be in writing, sent by email to bhuvanchandra@7analytica.com, marked for the attention of the Legal Department. Notices to us are effective on receipt.
- 27.4
You must keep your contact details current.
- 27.5
We may send service messages, for example about security, billing or changes to these Terms, that are not marketing. You can opt out of marketing messages at any time using the unsubscribe link or by contacting us.
§ 28Assignment
- 28.1
You may not assign, transfer, novate, sub-license or otherwise deal with any of your rights or obligations under these Terms, in whole or in part, without our prior written consent. Any attempt to do so is void.
- 28.2
We may assign, transfer or novate these Terms, or subcontract any of our obligations, to an Affiliate or to a successor in a merger, acquisition, reorganisation, or sale of assets or business, without your consent.
- 28.3
These Terms bind and benefit the parties and their successors and permitted assigns. There are no third-party beneficiaries, except as stated for the Indemnified Parties.
§ 29General provisions
- 29.1
Severability. If any provision of these Terms is held invalid, illegal or unenforceable, it will be enforced to the maximum extent permissible and modified to the minimum extent necessary, and the remaining provisions continue in full force.
- 29.2
Waiver. No failure or delay in exercising any right is a waiver of it, and a single or partial exercise does not preclude further exercise. A waiver is effective only if it is in writing and given by the waiving party.
- 29.3
Entire agreement. These Terms, together with the Privacy Notice and any additional terms we present to you, are the entire agreement between you and us about the Service and supersede all prior and contemporaneous agreements, proposals, representations and understandings. You have not relied on any statement that is not set out in them, and you waive any claim for innocent or negligent misrepresentation about them (but nothing limits liability for fraud).
- 29.4
Relationship. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, employment or fiduciary relationship.
- 29.5
Language. These Terms are in English. Any translation is for convenience only, and the English version prevails.
- 29.6
Remedies. Rights and remedies under these Terms are cumulative and in addition to those provided by law.
- 29.7
Records. Our records of your acceptance, your use of the Service and our communications are admissible evidence and, in the absence of manifest error, conclusive.
- 29.8
Publicity. You may not issue press releases or public statements about us or the Service, or use our name in marketing, without our prior written consent. We may identify you as a user of the Service in a customer list unless you object in writing.
§ 30Dispute resolution
- 30.1
Informal resolution. A “Dispute” is any dispute, claim or controversy arising out of or in connection with these Terms or the Service, including about their existence, validity, interpretation, performance, breach or termination, and any non-contractual obligation. Before starting any formal proceeding, the party raising a Dispute must send the other a written notice describing it, and the parties will try in good faith to resolve it by negotiation between senior representatives within thirty (30) days of receipt of the notice (the “Negotiation Period”).
- 30.2
Arbitration. Any Dispute that is not resolved within the Negotiation Period will be finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, as amended (the “Arbitration Act”). The seat and legal place of arbitration will be Hyderabad, Telangana, India. The language of the arbitration will be English. The tribunal will consist of a sole arbitrator, appointed by agreement of the parties within fifteen (15) days of a written request to arbitrate, failing which the arbitrator will be appointed by the court of competent jurisdiction under the Arbitration Act.
- 30.3
The arbitrator will apply the law stated in section 31, will give a reasoned award in writing and may award costs. The award is final and binding on the parties and may be enforced in any court of competent jurisdiction. The fees and costs of the arbitrator will be borne as the arbitrator directs.
- 30.4
The arbitration, and all submissions, evidence and awards, are confidential, except as necessary to enforce or challenge an award, to comply with law or to obtain professional advice.
- 30.5
Injunctive and interim relief. Nothing in this section prevents either party from seeking urgent interim, conservatory or injunctive relief, including to protect Intellectual Property Rights or Confidential Information, from the courts described in section 31, including under section 9 of the Arbitration Act.
- 30.6
Class and collective waiver. To the fullest extent permitted by Applicable Law, each party may bring claims only in an individual capacity and not as a plaintiff or class member in any purported class, collective, representative or consolidated proceeding, and the arbitrator may not consolidate claims or preside over any such proceeding.
- 30.7
Continued performance. Pending resolution of a Dispute, each party will continue to perform its undisputed obligations.
§ 31Governing law and jurisdiction
- 31.1
These Terms, and any Dispute (including any non-contractual Dispute), are governed by the laws of India, without regard to conflict-of-laws rules.
- 31.2
Subject to section 30, the courts at Hyderabad, Telangana, India have exclusive jurisdiction over any matter that is not subject to arbitration, including applications in support of arbitration, and each party irrevocably submits to that jurisdiction and waives any objection based on inconvenient forum.
- 31.3
The United Nations Convention on Contracts for the International Sale of Goods does not apply.
- 31.4
We may seek to enforce any judgment or arbitral award, and may seek urgent injunctive relief to protect Intellectual Property Rights or Confidential Information, in any court of competent jurisdiction.
§ 32Copyright and intellectual-property complaints
- 32.1
If you believe that material in the Service infringes your copyright or other Intellectual Property Rights, send a notice to bhuvanchandra@7analytica.com containing:
- (a)your name and contact details;
- (b)identification of the work claimed to be infringed;
- (c)identification and location (a URL or registry identifier) of the material you say is infringing;
- (d)a statement that you have a good-faith belief that the use is not authorised by the owner, its agent or the law;
- (e)a statement that the information in the notice is accurate and that you are the owner, or are authorised to act for the owner; and
- (f)your physical or electronic signature.
- 32.2
On receipt of a complete notice we may remove or disable access to the material, notify the person who supplied it and, where appropriate, terminate repeat infringers. That person may send a counter-notice, and we may restore the material where the law allows.
- 32.3
Requests about content concerning a person, for example a request to correct or remove a statement made by a Source, should be sent to the same address, identifying the statement, the Source, the grounds for the request and how you can be verified. We will review them in accordance with Applicable Law and our legal obligations. We do not guarantee removal, and may direct you to the publisher of the Source.
- 32.4
False or bad-faith notices may result in liability for damages and costs.
§ 33Grievance redressal and contact
- 33.1
In accordance with the Information Technology Act, 2000 and the rules made under it, the Grievance Officer for the Service is [TODO(legal): name], [TODO(legal): designation], at bhuvanchandra@7analytica.com. We acknowledge complaints within twenty-four (24) hours and aim to resolve them within fifteen (15) days of receipt.
- 33.2
Questions about these Terms: bhuvanchandra@7analytica.com. Support: bhuvanchandra@7analytica.com. Security: bhuvanchandra@7analytica.com.
End of Terms of Use · 7ANALYTICA-L-000001 · Version 1.0